Common Issues and Their Solutions
- Invalid API Key: Double-check the API key entered in your request. Ensure it matches the key provided during registration.
- Missing API Key: Confirm that the API key is included in the header or request body as required by the API documentation.
- Incorrect Endpoint: Verify that you are using the correct endpoint for your request. Cross-reference with the API documentation.
- Authentication Errors: Ensure that the proper authentication method is being followed (e.g., Bearer Token, Basic Auth).
Error Codes and Their Meanings
- 401 Unauthorized: Check if your API key is valid and active.
- 403 Forbidden: Verify that you have the necessary permissions to access the requested resource.
- 404 Not Found: Ensure the endpoint URL is correct.
- 422 Validation Error: Review your request parameters for any missing or incorrect data.
- 500 Internal Server Error: This usually indicates an issue on the server side. Try again later or contact support.
Debugging Steps
- Validate Inputs: Confirm all required parameters are provided in the correct format.
- Check API Limits: Ensure you are not exceeding API rate limits.
- Inspect Logs: Review application logs for detailed error messages and stack traces.
- Use Postman: Test your API request in a tool like Postman to isolate the issue.
Resources for Support
- API Documentation: Refer to the official API documentation for detailed request and response formats.
- Community Forums: Engage with the developer community for similar issues and solutions.
- Customer Support: Contact our support team at admin@divineapi.com for personalized assistance.
Proactive Measures
- Monitor API Usage: Regularly track API usage and error rates to identify patterns.
- Implement Error Handling: Code robust error-handling mechanisms to manage expected failures gracefully.
By following this guide, most common errors can be resolved effectively, ensuring a seamless API integration experience. For further assistance, feel free to contact our team at admin@divineapi.com.