Step 1: Identify the Plan You Want to Upgrade To
Before contacting support, review the available plans and decide which one suits your needs. You can view the available plans on the Pricing Page.
- Compare features and pricing.
- Ensure the new plan aligns with your usage requirements.
Step 2: Contact Customer Support
Since plan upgrades require assistance from the support team, here’s how you can contact them:
Via Support Page:
- Visit the DivineAPI Support Page.
- Fill out the form, including:
- Your current plan details.
- The plan you wish to upgrade to.
- Any specific requirements or questions you may have.
Via Email:
- Send an email to support@divineapi.com.
- Include the following information:
- Subject: "Request to Upgrade Plan"
- Your full name and registered email address.
- Current plan details and the desired upgrade.
Via Chat (If Available):
- Log in to your DivineAPI site.
- Access the real-time chat feature by clicking the Chat Icon.
- Provide your plan details and request an upgrade.
Step 3: Await Confirmation
After contacting support:
- You will receive a confirmation email acknowledging your request.
- The support team will guide you through the upgrade process, including any necessary payments or documentation.
Step 4: Finalize the Upgrade
Once your request is processed:
- The support team will notify you when your plan is successfully upgraded.
- Log in to your DivineAPI dashboard and confirm that your new plan features are active.
Tips for a Smooth Process
- Provide accurate details about your current plan and desired upgrade.
- Respond promptly to any emails or messages from the support team.
- If urgent, mention the urgency of your request in your communication.
Conclusion
While self-service plan upgrades are not currently available, DivineAPI’s dedicated support team ensures a seamless experience for upgrading your plan. Follow the steps outlined above to make the process quick and efficient. For any questions or concerns, reach out to DivineAPI Support.